FAQ

How We Work

Can you guarantee consistency of work quality?

At MB Cleaning, we employ effective communication tools that detail and record specific requests and needs as they arise, eliminating the inconsistent cleaning you may have experienced with previous cleaning firms. Our tools include but are not limited to: Contact Evaluation Reports Inspection Reports Past-performance Evaluations Memo Pads Any many more!
How do you ensure the quality of your employees?

At MB Cleaning, we understand the importance of having trustworthy and reliable employees. That's why we have a rigorous hiring process in place that includes thorough background checks, reference checks, and in-person interviews. We also provide comprehensive training to our employees to ensure they have the necessary skills and knowledge to provide high-quality cleaning services. Additionally, we regularly evaluate our employees' performance and offer ongoing training and feedback to ensure they are meeting our standards for quality and professionalism. Rest assured that when you choose MB Cleaning, you can trust that our employees are highly qualified and committed to providing exceptional service.
What is MB Cleaning's liability policy?

MB Cleaning is fully licensed and insured with an extended General Liability insurance, and we have a comprehensive liability policy to protect our clients and employees, including Workman's Compensation.

Accepted Payment Methods

At MB Cleaning, we offer competitive pricing for all our cleaning services. We have different packages to suit your budget and cleaning needs. Contact us today for a free estimate and to learn more about our pricing options.

Cancellation Policy

We understand that sometimes things come up and you need to cancel your cleaning appointment. We kindly ask that you provide us with at least 24 hours' notice so we can make the necessary adjustments to our schedule. If you need to cancel within 24 hours of your appointment, a cancellation fee may apply.

Satisfaction Guarantee

We take pride in our work and strive to provide the highest quality cleaning services to our customers. If for any reason you are not satisfied with our services, please let us know and we will do everything we can to make it right.